XR Ring隐私政策

尊敬的用户:

我们深知隐私对您的重要性,将尽全力保护您的隐私安全。在向本公司产品XR Ring提交个人信息或隐私数据前,请您务必阅读、理解并同意本《隐私政策》(下称本政策)。

本政策旨在帮助您了解以下内容:

1.       我们如何收集您的个人数据

2.       我们如何使用您的个人数据

3.       我们如何使用 Cookie 及同类技术

4.       我们如何披露您的个人数据

5.       如何查阅或修改您的个人数据

6.       我们如何保护您的个人数据

7.       我们如何处理儿童个人数据

8.       合作的第三方服务商及其提供的服务

9.       您的个人数据如何进行全球传输

10.    本政策的更新方式

11.    如何联系我们

本政策阐述了XR Ring处理您个人信息与隐私数据的规则,同时申明XR Ring对隐私保护的承诺。建议您仔细阅读本政策,以全面了解XR Ring特定产品或服务的隐私条款。

注:服务功能可能因系统版本不同而存在差异,部分功能可能不适用于特定型号设备,详情请查阅您的设备设置。本政策仅适用于向您提供的服务相关规则,包括信息收集与使用等内容。

一、我们如何收集您的个人数据

个人数据指单独使用或与其他信息结合使用时,可用于识别个人身份的信息。您在使用XR Ring产品或服务过程中,我们会遵循合法、正当、必要的原则,收集这类数据,仅会为实现本政策载明的目的,收集和使用您的个人数据。

以下将详细说明我们可能收集的个人数据类型、收集方式及范围:

(一)账号相关信息

1.       收集内容:账号、头像、昵称、性别、时区、语言及地区数据、手机号码、电子邮箱地址

2.       收集方式:您在注册XR Ring账号时,主动填写并提交相关信息

3.       收集范围:仅收集您注册账号所必需的信息,无强制要求填写非必要信息

(二)个人身体信息

1.       收集内容:出生日期、身高、体重及性别数据

2.       收集方式:您启动XR Ring后,根据应用提示主动提供

3.       收集范围:仅收集与运动数据计算、健康状态分析相关的基础身体信息

(三)设备及使用相关数据

1.       设备记录数据:当您通过XR Ring同步设备数据时,我们会记录睡眠状况、运动情况、步数、卡路里消耗等数据,收集方式为通过绑定的智能穿戴设备自动采集,收集范围仅限设备可监测的与运动、睡眠相关的核心数据

2.       手机设备信息:收集您的手机操作系统版本、手机品牌与型号、设备ID,收集方式为应用运行时自动获取,收集范围为设备基础配置信息及唯一标识信息,其中设备ID仅用于设备兼容性判断、软件稳定性优化及账号安全验证

3.       网络使用数据:收集与XR Ring特定功能相关的网络类型、网络信号强度等信息,收集方式为应用运行时自动检测,收集范围仅限网络连接状态相关基础数据

4.       位置数据:当您使用基于位置的程序服务或功能时,收集设备的精准或模糊位置信息,收集方式为通过GPS、无线网络(WLAN)、运营商网络编号获取,收集范围为提供对应服务所需的位置信息,您可自主选择是否开启位置权限

5.       日志信息:当您访问XR Ring服务器时,服务器会自动记录IP地址、浏览器类型、浏览器语言、引荐来源页面、操作系统、时间戳及点击流数据,收集范围为服务器正常运行过程中产生的基础访问日志数据

6.       设备标识信息:当您通过XR Ring连接智能硬件设备时,设备的唯一标识符、版本信息、大致地理位置等数据(非个人数据)会发送至服务器,收集方式为设备连接时自动传输,收集范围仅限智能硬件设备相关配置及连接状态数据,该数据收集同样适用于系统或软件更新、恢复出厂设置等场景

(四)主动反馈信息

1.       收集内容:反馈内容及联系方式(包括邮箱、手机号码)

2.       收集方式:您使用反馈功能时,主动提交相关信息

3.       收集范围:仅收集您反馈问题所必需的内容及便于我们联系您的联系方式

(五)与健康应用(Health Kit)的数据互通相关信息

1.       收集内容:步数、卡路里消耗数据等运动相关数据

2.       收集方式:在获得您的明确授权后,从苹果健康应用(Health Kit)中读取相关数据;同时,XR Ring应用内产生的运动数据,也会同步至苹果健康应用(Health Kit

3.       收集范围:仅限与运动健康相关的数据,不收集健康应用中的其他无关信息

二、我们如何使用您的个人数据

(一)核心使用目的

1. 注册应用账号:通过收集的个人信息,创建个人账户及用户数据页面,保障账号正常使用

2. 计算运动数据:结合您的个人身体数据,精准计算运动相关结果,为您提供运动分析报告

3. 提供 “XR Ring” 核心服务:将设备采集的数据及相关信息,同步展示给用户,方便您查看自身运动、睡眠状态

4. 设备兼容性判断:利用手机设备信息(含设备 IDOAID),判断您的手机是否支持运行 “XR Ring,确保应用正常运行

5. 提供网络相关服务:基于网络类型、信号强度等数据,在不同网络环境下提示用户下载更新版本,保障网络相关功能稳定使用

6. 优化服务体验:通过分析记录的数据(含 OAID 关联的行为统计数据),识别用户使用习惯,持续改进服务质量,提升应用使用体验

7. 设备管理功能:依托收集的数据,实现对已绑定智能设备的管理,包括设备连接状态监测、功能设置同步等

8. 提升软件稳定性:收集故障记录信息、设备 IDOAID 等数据,用于分析软件质量问题、排查设备兼容故障,进而优化服务体验,保障应用安全稳定运行

9. 账号安全保护:利用设备 ID、登录日志等数据,进行账号登录验证、异常登录监测,保护您的账号安全

10. 广告归因与精准服务:通过 OAID 进行合规的广告效果统计与归因分析,为您提供更贴合需求的产品信息及服务推荐,且不会基于 OAID 泄露个人身份信息

(二)其他使用场景

1.       应您的要求进行功能调整,并提供技术支持

2.       向您推送操作系统或应用的更新、安装通知

3.       为您提供个性化的用户体验及定制化内容,并提供售后服务支持

4.       开展内部审计、数据分析与研究工作,以优化我们的产品及服务,该分析仅基于匿名化、汇总化的数据,不涉及个人身份识别

5.       分析业务运营效率,评估市场占有率情况,同样基于匿名化、汇总化的数据开展

6.       优化客户沟通机制,确保为用户提供安全、高质量的服务

7.       若您选择向我们发送错误详情,我们将利用这些信息排查并解决故障问题

8.       同步、分享及存储您上传或下载的数据,以及完成上传、下载操作所需的相关数据

9.       完善我们的防损失及反欺诈方案,保护用户合法权益及公司合法经营

(三)基于位置的服务使用

当您使用某些基于位置的服务(如蓝牙设备搜索功能、运动轨迹记录功能)时,我们会使用收集的位置信息提供并优化相关产品与服务。我们会事先询问您是否开启基于位置的服务,您可以在设备上随时关闭该服务,拒绝分享位置数据。如需了解关闭基于位置服务的具体方法,请咨询您的网络运营商。

(四)非识别性数据的使用

非识别性数据指无法用于识别个人身份的数据,例如访问量等汇总统计类数据。我们收集此类数据的目的是为了分析用户对我们产品及服务的使用情况,从而优化服务,更好地满足客户需求。对于非识别性数据,我们可根据自身业务需求,自主决定其收集、使用、处理、传输或披露的方式及用途。

三、我们如何使用 Cookie 及同类技术

(一)Cookie 技术说明

为保障网站正常运行,我们有时会在您的移动设备上存储名为 Cookie 的小型数据文件。Cookie 是由网络服务器存储在计算机或移动设备上的纯文本文件,其内容仅能由创建该 Cookie 的服务器读取或调取。每个 Cookie 均与您的移动应用一一对应,通常包含标识符、网站名称以及一些数字和字符。我们可通过 Cookie 存储用户偏好数据。

(二)Cookie 的使用目的

大多数互联网服务提供商都会启用 Cookie 技术,以提升用户体验。借助 Cookie,我们能够记录用户的单次访问(使用会话 Cookie)或多次访问行为(使用持久性 Cookie)。通过 Cookie,移动设备的语言设置、个人数据等信息可被保存,这意味着用户无需在每次访问时重复配置偏好设置。若移动设备禁用 Cookie,那么每次启动设备时,都会被视为新访客,可能导致部分功能无法正常使用(如自动登录功能)。

除本政策载明的用途外,我们不会将 Cookie 技术用于任何其他目的。

四、我们如何披露您的个人数据

我们绝不会将您的个人数据出售给任何第三方。但在以下情形中,我们可能会披露您的个人数据:

一)      基于明示同意的披露

 

在获得您的明确同意后,我们会将您的个人数据分享给其他方。

 

(二)向授权合作方披露(下称 “我方合作方

 

我们的部分服务由合作方提供。为了向您提供更优质的客户服务与用户体验,我们可能会与合作方共享部分个人数据。例如,当您在线购买我们的产品时,我们必须向物流服务商共享您的收货地址、联系方式等必要信息,以便安排配送;或委托合作方为您提供相关服务。我们仅会为特定、明确且合法的目的处理您的个人数据,且仅会披露提供服务所必需的数据。我方合作方无权将共享的个人数据用于本政策约定之外的任何其他用途。

 

(三)基于法律规定或合理依据的披露

 

在法律要求、法律程序、诉讼案件,或政府及公共机构的要求下,我们可能会披露您的个人数据。在部分司法管辖区内,若我们涉及重组、合并或破产清算诉讼,您的个人数据也可能会向交易相对方披露。此外,在存在合理需求的情况下(例如为执行服务条款、保护客户权益、维护公共利益),我们同样会披露相关数据。

五、如何查阅或修改您的个人数据

根据服务条款与条件,您可随时管理您的个人数据,例如账号信息等。您应确保所提交的所有个人数据真实准确。我们会尽最大努力维护个人数据的准确性与完整性,并及时进行数据更新。

(一)查阅权

除法律规定的特殊情形外,您有权查阅您的个人数据。如您希望行使数据查阅权,请通过邮件向我们反馈。为保障信息安全,您可能需要提交书面申请及身份验证信息。若特定司法管辖区的隐私与信息相关法律存在特殊规定,我们将严格遵守当地法律。

(二)修改权

您同样有权要求我们删除或修改所持有的您的不准确的个人信息。我们会根据您的请求,完成相应操作。如需提出此类请求,请通过邮件与我们联系。

(三)账号注销权

您有权注销账号,操作路径为我的 > 更多应用设置 > 删除账号。账号注销后,我们将在收到您的注销请求之日起30天内,对您的个人信息进行删除或匿名化处理。

(四)撤回授权权

您有权随时撤回对个人信息存储及使用的授权。请注意,部分个人信息的使用是实现核心业务功能的必要条件,撤回授权后可能导致相关功能无法正常使用。您可通过删除个人信息、关闭设备权限、调整相关设置或功能,或注销账号等方式,随时撤回授权。

六、我们如何保护您的个人数据

我们高度重视个人数据安全,采用行业通用标准的安全保护措施,防止数据遭受未授权访问、披露、使用、修改、损坏或丢失。

(一)技术保护措施

使用加密技术确保数据的保密性;采用可信防护机制抵御对数据的恶意攻击;部署访问控制机制,确保只有授权人员能够访问个人数据;定期进行安全漏洞扫描与修复。

(二)管理保护措施

开展安全与隐私保护培训,强化员工对个人数据保护重要性的认知;建立数据安全管理制度,明确数据处理各环节的安全责任;限制数据访问权限,仅授权必要人员接触个人数据。

(三)数据存储与留存

我们会采取一切合理可行的措施,避免收集无关的个人数据。仅会在实现本政策载明目的所需的期限内保留您的个人数据,除非法律允许延长保留期限,或出于必要需延长保留时间。超出留存期限后,我们将对您的个人数据进行安全删除或匿名化处理。

您需了解,任何安全防护措施都无法做到绝对无懈可击,我们将持续提升安全防护能力,尽力保障您的个人数据安全。

七、我们如何处理儿童个人数据

我们的产品和服务主要面向成年人。未经父母或监护人同意,儿童不得自行创建用户账号。对于在获得父母或监护人明示同意的前提下收集的儿童个人数据,我们仅会在法律允许、父母或监护人明示同意,或为保护儿童权益所必需的情况下,使用或披露该数据。

在本政策中,我们将所有未满13周岁的未成年人视为儿童。若我们发现,在未事先获取可验证的父母或监护人同意的情况下收集了儿童的个人数据,将尽快采取措施删除相关数据。

八、合作的第三方服务商及其提供的服务

我们无法控制第三方的隐私及数据安全政策,第三方也不受本政策约束。在向第三方提交个人信息前,请您务必查阅该第三方的隐私政策。

我们的部分服务由合作方提供,仅为方便用户操作,在系统中提供相关功能模块及第三方服务的接入入口。无论第三方服务是预装于本软件中,还是由用户自行订阅,我们不对第三方服务提供商的合法性、有效性,用户行为的合法性,以及第三方服务的合法性、准确性、有效性、安全性作出任何明示或暗示的保证,不承担任何形式的保证责任。

用户与第三方服务提供商之间发生的任何争议,应由用户与该第三方根据第三方服务流程及规范协商解决,我们不承担任何责任。

在技术允许的情况下,您可选择将数据分享至第三方设备及平台(如谷歌健康(Google Fit)、苹果健康(Apple Health));也可将运动记录分享至手机中的其他社交应用(如邮件)。经您向我们发送分享指令后,XR Ring支持向第三方服务分享数据,数据分享范围仅限您选择分享的内容,我们会要求第三方服务商遵守相关隐私保护规定,不得擅自使用超出约定范围的用户数据。

九、您的个人数据如何进行全球传输

我们通过遍布全球的资源与服务器提供产品及服务。这意味着,您的个人数据可能会被传输至您使用产品或服务所在国家/地区以外的其他司法管辖区,或被上述司法管辖区的服务器访问。这些司法管辖区的个人数据保护法律可能与您所在地区存在差异。

在此情况下,我们将确保您的数据保护水平符合所有适用法律法规的要求,采取包括但不限于签订数据传输协议、遵守国际通行的数据保护标准等措施,保障数据得到充分且同等的保护。

十、本政策的更新方式

我们保留不时更新或修改本政策的权利。政策变更后,我们将通过应用版本更新、弹窗通知等显著方式,向您推送变更通知,告知您政策变更的内容、生效时间等信息。

若您不同意变更后的政策,可选择停止使用XR Ring产品及服务;若您继续使用,则视为您已接受更新后的政策。我们建议您定期查阅本政策,了解最新的隐私保护规则。

十一、如何联系我们

如您有任何疑问、意见或建议,或需行使相关个人数据权利,请通过以下方式与我们联系:

客服邮箱:zhengqisi@eselltech.com

我们将在收到您的反馈后,及时进行核实与处理,并在合理期限内给予您答复。

重要提示:由于各地法律及语言存在差异,XR Ring《隐私政策》的当地语言版本可能与本版本内容不一致。若出现任何歧义或冲突,一律以当地语言版本为准。

开发主体名称:深圳市易家智联科技有限公司

开发主体地址:深圳市南山区深圳湾科技生态园11A-2508

最后更新日期:202526

 


XR Ring Privacy Policy

Dear Users,

 

We fully understand the importance of your privacy and will do our utmost to protect your privacy and security. Before you submit personal information or private data to our product “XR Ring”, please make sure to read, understand and agree to this Privacy Policy (hereinafter referred to as “this Policy”).

 

This Policy is intended to help you understand the following:

1. How we collect your personal data

2. How we use your personal data

3. How we use cookies and similar technologies

4. How we disclose your personal data

5. How to access or modify your personal data

6. How we protect your personal data

7. How we process children’s personal data

8. Partnered third-party service providers and the services they provide

9. How your personal data is transferred globally

10. How this Policy is updated

11. How to contact us

 

This Policy sets forth the rules for “XR Ring” in processing your personal information and private data, and states “XR Ring”’s commitment to privacy protection. We recommend that you read this Policy carefully to fully understand the privacy terms for specific products or services of “XR Ring”.

 

Note: Service functions may vary due to different system versions, and some functions may not apply to specific device models. For details, please refer to your device settings. This Policy applies only to the rules related to the services provided to you, including the collection and use of information.

 

 1. How We Collect Your Personal Data

Personal data refers to information that can be used to identify an individual when used alone or in combination with other information. When you use “XR Ring” products or services, we will collect such data in accordance with the principles of lawfulness, legitimacy and necessity. We will only collect and use your personal data for the purposes specified in this Policy.

 

The types, methods and scope of personal data we may collect are detailed below:

 

 1.1 Account-Related Information

1. Content collected: account, avatar, nickname, gender, time zone, language and region data, mobile phone number, email address

2. Method of collection: you voluntarily fill in and submit relevant information when registering a “XR Ring” account

3. Scope of collection: only necessary information for account registration is collected; no non-essential information is mandatory

 

 1.2 Personal Physical Information

1. Content collected: date of birth, height, weight and gender data

2. Method of collection: you voluntarily provide such information as prompted by the app after launching “XR Ring”

3. Scope of collection: only basic physical information related to exercise data calculation and health status analysis is collected

 

 1.3 Device and Usage-Related Data

1. Device recorded data: when you synchronize device data through “XR Ring”, we will record data such as sleep status, exercise status, steps, calorie consumption. Collected automatically via bound smart wearable devices; limited to core data related to exercise and sleep that can be monitored by the device.

2. Mobile device information: mobile OS version, brand and model, device ID. Collected automatically when the app is running; limited to basic device configuration and unique identification information. Device ID is only used for device compatibility judgment, software stability optimization and account security verification.

3. Network usage data: network type, network signal strength and other information related to specific functions of “XR Ring”. Collected automatically when the app is running; limited to basic data related to network connection status.

4. Location data: when you use location-based services or functions, precise or approximate location information of the device is collected. Obtained via GPS, wireless networks (WLAN), carrier network code; limited to location information required to provide corresponding services. You may independently choose whether to enable location permission.

5. Log information: when you access “XR Ring” servers, servers automatically record IP address, browser type, browser language, referring page, operating system, timestamp and click-stream data. Limited to basic access log data generated during normal server operation.

6. Device identification information: when you connect smart hardware devices via “XR Ring”, data such as unique device identifier, version information, approximate geographic location (non-personal data) will be sent to the server. Transmitted automatically when the device is connected; limited to configuration and connection status data related to smart hardware. Such data collection also applies to system or software updates, factory reset and other scenarios.

 

 1.4 Voluntary Feedback Information

1. Content collected: feedback content and contact information (including email, mobile phone number)

2. Method of collection: you voluntarily submit relevant information when using the feedback function

3. Scope of collection: only content necessary for feedback and contact information for us to reach you are collected

 

 1.5 Information Related to Data Interoperability with Health Applications (Health Kit)

1. Content collected: exercise-related data such as steps, calorie consumption

2. Method of collection: read relevant data from Apple Health Kit with your explicit authorization; meanwhile, exercise data generated in “XR Ring” will also be synchronized to Apple Health Kit.

3. Scope of collection: only exercise and health-related data; no other irrelevant information in the health application is collected.

 

 2. How We Use Your Personal Data

 2.1 Core Purposes of Use

1. Register app account: create personal accounts and user data pages through collected personal information to ensure normal account use.

2. Calculate exercise data: accurately calculate exercise-related results and provide exercise analysis reports based on your personal physical data.

3. Provide core services of “XR Ring”: synchronize and display data collected by devices and relevant information for you to view your exercise and sleep status.

4. Judge device compatibility: use mobile device information (including device ID, OAID) to determine whether your mobile phone supports “XR Ring” and ensure normal app operation.

5. Provide network-related services: prompt users to download updated versions in different network environments based on network type, signal strength and other data to ensure stable operation of network-related functions.

6. Optimize service experience: identify user habits by analyzing recorded data (including behavioral statistics associated with OAID), continuously improve service quality and enhance app experience.

7. Device management functions: manage bound smart devices based on collected data, including device connection status monitoring, function setting synchronization, etc.

8. Improve software stability: collect fault records, device ID, OAID and other data to analyze software quality issues, troubleshoot device compatibility faults, thereby optimizing service experience and ensuring safe and stable app operation.

9. Protect account security: use device ID, login logs and other data for account login verification and abnormal login monitoring to protect your account security.

10. Ad attribution and precision services: conduct compliant advertising effect statistics and attribution analysis through OAID to provide you with product information and service recommendations that better meet your needs, without disclosing personal identity information based on OAID.

 

 2.2 Other Usage Scenarios

1. Adjust functions as requested by you and provide technical support.

2. Push notifications for OS or app updates and installations.

3. Provide personalized user experience, customized content and after-sales support.

4. Conduct internal audit, data analysis and research to optimize our products and services. Such analysis is only based on anonymized and aggregated data and does not involve personal identification.

5. Analyze business operation efficiency and evaluate market share based on anonymized and aggregated data.

6. Optimize customer communication mechanisms to ensure safe and high-quality services for users.

7. If you choose to send us error details, we will use such information to troubleshoot and fix problems.

8. Synchronize, share and store data you upload or download, as well as relevant data required to complete upload and download operations.

9. Improve our anti-loss and anti-fraud schemes to protect users’ legitimate rights and interests and the company’s lawful operation.

 

 2.3 Use of Location-Based Services

When you use certain location-based services (such as Bluetooth device search, exercise track recording), we will use collected location information to provide and optimize relevant products and services. We will ask you in advance whether to enable location-based services. You may turn off such services on your device at any time and refuse to share location data. For specific methods to disable location-based services, please consult your network operator.

 

 2.4 Use of Non-Identifiable Data

Non-identifiable data refers to data that cannot be used to identify an individual, such as aggregated statistical data like traffic volume. We collect such data to analyze user usage of our products and services, so as to optimize services and better meet customer needs. For non-identifiable data, we may independently decide the methods and purposes of collection, use, processing, transmission or disclosure according to our business needs.

 

 3. How We Use Cookies and Similar Technologies

 3.1 Introduction to Cookie Technology

To ensure the normal operation of the website, we sometimes store small data files called cookies on your mobile device. A cookie is a pure text file stored on a computer or mobile device by a web server, whose content can only be read or retrieved by the server that created it. Each cookie corresponds to your mobile app one-to-one and usually contains an identifier, website name and some numbers and characters. We may store user preference data through cookies.

 

 3.2 Purposes of Using Cookies

Most internet service providers enable cookie technology to improve user experience. With cookies, we can record your single visit (using session cookies) or multiple visits (using persistent cookies). Cookies allow language settings, personal data and other information of your mobile device to be saved, meaning you do not need to reconfigure preferences for each visit. If cookies are disabled on your mobile device, each device startup may be treated as a new visitor, which may cause some functions (such as automatic login) to fail.

 

We will not use cookie technology for any purpose other than those specified in this Policy.

 

 4. How We Disclose Your Personal Data

We will never sell your personal data to any third party. However, we may disclose your personal data in the following circumstances:

 

 4.1 Disclosure Based on Express Consent

After obtaining your explicit consent, we will share your personal data with other parties.

 

 4.2 Disclosure to Authorized Partners (hereinafter referred to as “Our Partners”)

Part of our services are provided by partners. To provide you with better customer service and user experience, we may share part of your personal data with partners. For example, when you purchase our products online, we must share your delivery address, contact information and other necessary data with logistics service providers to arrange delivery; or entrust partners to provide relevant services for you. We will only process your personal data for specific, clear and legitimate purposes, and only disclose data necessary to provide services. Our partners have no right to use shared personal data for any other purposes beyond those agreed in this Policy.

 

 4.3 Disclosure Based on Legal Provisions or Reasonable Grounds

We may disclose your personal data as required by law, legal procedures, lawsuits, or requests from government and public authorities. In some jurisdictions, if we are involved in restructuring, merger or bankruptcy liquidation proceedings, your personal data may also be disclosed to transaction counterparts. In addition, we will also disclose relevant data when reasonably necessary (e.g., to enforce service terms, protect customer rights and interests, safeguard public interests).

 

 5. How to Access or Modify Your Personal Data

According to the Terms of Service, you may manage your personal data (such as account information) at any time. You shall ensure that all personal data you submit is true and accurate. We will do our best to maintain the accuracy and integrity of personal data and update data in a timely manner.

 

 5.1 Right of Access

Except for special circumstances required by law, you have the right to access your personal data. If you wish to exercise the right of access, please provide feedback via email. To ensure information security, you may be required to submit a written application and identity verification information. If the privacy and information laws of specific jurisdictions have special provisions, we will strictly abide by local laws.

 

 5.2 Right of Modification

You also have the right to request us to delete or modify inaccurate personal information we hold. We will complete relevant operations according to your request. To make such a request, please contact us via email.

 

 5.3 Right of Account Cancellation

You have the right to cancel your account via the path: Me > More App Settings > Delete Account. After account cancellation, we will delete or anonymize your personal information within 30 days from the date we receive your cancellation request.

 

 5.4 Right to Withdraw Consent

You have the right to withdraw consent to the storage and use of personal information at any time. Please note that the use of some personal information is necessary to realize core business functions. Withdrawal of consent may result in the failure of relevant functions to operate normally. You may withdraw consent at any time by deleting personal information, turning off device permissions, adjusting relevant settings or functions, or canceling your account.

 

 6. How We Protect Your Personal Data

We attach great importance to personal data security and adopt industry-standard security measures to prevent unauthorized access, disclosure, use, modification, damage or loss of data.

 

 6.1 Technical Protection Measures

Use encryption technology to ensure data confidentiality; adopt trusted protection mechanisms against malicious attacks on data; deploy access control mechanisms to ensure only authorized personnel can access personal data; conduct regular security vulnerability scanning and repair.

 

 6.2 Management Protection Measures

Carry out security and privacy protection training to strengthen employees’ awareness of the importance of personal data protection; establish data security management systems to clarify security responsibilities in each link of data processing; restrict data access permissions and only authorize necessary personnel to access personal data.

 

 6.3 Data Storage and Retention

We will take all reasonably practicable measures to avoid collecting irrelevant personal data. We will retain your personal data only for the period necessary to achieve the purposes specified in this Policy, unless an extension is permitted by law or necessary. After the retention period expires, we will securely delete or anonymize your personal data.

 

You understand that no security protection can be absolutely invulnerable. We will continuously improve our security capabilities to do our best to protect your personal data security.

 

 7. How We Process Children’s Personal Data

Our products and services are mainly intended for adults. Children may not create user accounts without the consent of their parents or guardians. For children’s personal data collected with the express consent of parents or guardians, we will only use or disclose such data as permitted by law, with the express consent of parents or guardians, or when necessary to protect the rights and interests of children.

 

In this Policy, all minors under the age of 13 are regarded as children. If we find that we have collected children’s personal data without prior obtaining verifiable consent from parents or guardians, we will take measures to delete relevant data as soon as possible.

 

 8. Partnered Third-Party Service Providers and the Services They Provide

We cannot control the privacy and data security policies of third parties, and third parties are not bound by this Policy. Before submitting personal information to third parties, please be sure to review the privacy policy of such third party.

 

Part of our services are provided by partners. We only provide relevant functional modules and access portals to third-party services in the system for user convenience. Whether third-party services are pre-installed in this software or subscribed by users themselves, we do not make any express or implied warranties regarding the legality, validity of third-party service providers, the legality of user behaviors, or the legality, accuracy, validity and safety of third-party services, and assume no guarantee responsibility in any form.

 

Any disputes between users and third-party service providers shall be resolved by the user and the third party in accordance with the third-party service processes and specifications. We assume no responsibility.

 

Where technically permitted, you may choose to share data with third-party devices and platforms (such as Google Fit, Apple Health); you may also share exercise records to other social applications on your mobile phone (such as email). After you send sharing instructions to us, “XR Ring” supports sharing data with third-party services. The scope of data sharing is limited to the content you choose to share. We will require third-party service providers to comply with relevant privacy protection regulations and not to use user data beyond the agreed scope without permission.

 

 9. How Your Personal Data Is Transferred Globally

We provide products and services through global resources and servers. This means your personal data may be transferred to or accessed by servers in other jurisdictions outside the country/region where you use the products or services. The personal data protection laws of these jurisdictions may differ from those in your region.

 

Under such circumstances, we will ensure that your data protection level meets the requirements of all applicable laws and regulations, and adopt measures including but not limited to signing data transfer agreements and complying with internationally accepted data protection standards to ensure full and equal protection of data.

 

 10. How This Policy Is Updated

We reserve the right to update or modify this Policy from time to time. After changes to the Policy, we will send you change notifications through prominent methods such as app version updates and pop-up notifications, informing you of the content and effective date of the changes.

 

If you do not agree to the revised Policy, you may choose to stop using “XR Ring” products and services; if you continue to use them, you will be deemed to have accepted the updated Policy. We recommend that you check this Policy regularly for the latest privacy protection rules.

 

 11. How to Contact Us

If you have any questions, comments or suggestions, or need to exercise relevant personal data rights, please contact us through the following methods:

 

Support Email: zhengqisi@eselltech.com

 

We will verify and process your feedback in a timely manner after receiving it and give you a reply within a reasonable period.

 

Important Note: Due to differences in local laws and languages, the local language version of the “XR Ring” Privacy Policy may differ from this version. In case of any ambiguity or conflict, the local language version shall prevail.

 

Developer Name: Shenzhen E-Home Intelligent Technology Co., Ltd.

Developer Address: 2508, 11A, Shenzhen Bay Science and Technology Ecological Park, Nanshan District, Shenzhen

Last Updated: February 6, 2025